Commitment to Accessibility

Hollywood Casino Columbus is committed to providing guests with access to information, services, and facilities, regardless of disability status. To that end, Hollywood Casino Columbus offers a number of accessible rooms and built-in accessibility features in its facilities. Hollywood Casino Columbus’ website also incorporates elements that provide accessibility to guests with disabilities.

Requests for Reasonable Accommodations

Guests who need a reasonable accommodation to access information, services, or facilities at Hollywood Casino Columbus or via the Hollywood Casino Columbus website should send an email to HWC.ContactUs@pngaming.com or call us at (855) 617-4206 to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Guests should include contact information such as an email address or telephone number at which they can be reached. Hollywood Casino Columbus may need sufficient notice to provide a reasonable accommodation, depending on the nature of the requested accommodation.

Hollywood Casino Columbus welcomes calls from guests who use telephone relay services.

Website Accessibility

Guests with disabilities who experience accessibility issues with our website may notify us by sending an email to HWC.ContactUs@pngaming.com or calling us at (855) 617-4206. In your communication to us, please specify the nature of the accessibility difficulty, including the web address, that may have presented an accessibility challenge.

Links to Third Party Websites

The Hollywood Casino Columbus’ website contains links to certain websites hosted and controlled by third party entities. Hollywood Casino Columbus does not make representations with regard to the accessibility of these websites and is unable to remediate barriers to access that users with disabilities may experience in using such websites.